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When I log in to the Online Valuation Service, I only have the option to update my details or log out. Why can't I see online valuations?

This is because your account has not been activated. To activate your account, please use the activation code sent to you by post.

When you register for our Online Valuation Service, we carry out certain security checks before we activate your account. Once these are complete we send you an activation code by post within 10 working days so you can activate your account. If you registered more than 10 days ago and still have not received your code, please contact us.